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The term "Truchard Vineyards" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Credit Card Acceptance: Orders are by credit card only. We accept Visa, MasterCard, and American Express.
By placing an order, buyer authorizes seller to act on buyer’s behalf in arranging for transportation of the wine at buyer’s direction. Alternatively, buyer may choose to pick up the wine at seller’s location, or make independent shipping arrangements. For wine picked up at the seller’s location, sales tax will be applied based on that location.
You must be 21 years of age or older, to order or receive alcoholic beverages from Truchard Vineyards. Alcoholic beverages require the signature of a sober adult (a person 21 years of age or older who is not intoxicated) at the time of delivery; please take this into account when choosing your delivery address. Wines purchased from Truchard Vineyards are not for resale, and are for personal consumption only.
Prices of our wines do not include shipping/handling charges, the cost of which varies depending on destination, number of bottles ordered and choice of delivery options.
Our default shipping service is UPS Ground. At the time of checkout you will have the option to select certain expedited UPS delivery services, such as 2-day or Overnight Air. Please note that order processing can take 5-7 business days to ship out from our third party fulfillment location. In certain cases, such as extreme weather, we may delay your shipment in order to avoid the risk of damage during shipping. Customers are responsible for additional shipping costs on missed deliveries.
If you are shipping to AZ, MA, CT, or NJ please be advised as we are only permitted to ship to these states under the 3-Tier system, which can take up to one month before wine arrives at the shipping destination. This means that your order will make a stop, either physically or just the paperwork, at an in-state wholesaler before it moves on to you. Because of the paperwork and legal logistics involved, we only ship out to some of our 3-tier states once a week (on Thursday) and orders must be received by Tuesday in order to ship out that week.
Wine is a perishable commodity and does not like extremes of temperature: hot, humid summer and cold winter weather can adversely affect the condition of your wine during shipment. For this reason, we may contact you after you have placed your order to discuss shipping options that are safe for your wine. For example, if you are trying to ship wine to Florida in August and selected ground shipping, we would contact you to advise that the summer heat in that part of the country might result in your wine being damaged during shipment, and suggesting that you either upgrade to overnight shipping or that we hold your wine until the weather has cooled down. You may choose not to take our advice, but at that point we will not be responsible for the condition of your wine upon its arrival.